Tuesday, August 2, 2011

Capture and save Twitter activities in a corporate digital vault

Thanks to EntropySoft, any organization can now transfer Twitter content in a corporate repository for improved information governance

EntropySoft, the Content Connection Company, made available in its Lab a new connector for Twitter. With this connector, EntropySoft is offering an easy way to archive Twitter content and is therefore improving information governance.

Thanks to this new Twitter connector, corporate tweets can be searched in a hierarchical manner, retrieved and archived. The tweets can be dynamically archived in the corporate archiving system and therefore be indexed for Search, Early Case Assessment or eDiscovery, For example, all tweets of company employees can now be saved and monitored easily, which is vital to control effectively corporate communication.

By using EntropySoft Content Hub, it only takes a matter of minutes to connect Twitter with an Enterprise repository platform and start archiving content.

“Content Hub, with its 40 pre-packaged Enterprise connectors, is the software of choice to integrate with the cloud. ECM Cloud companies like Box.Net are using this to connect their repositories to Enterprise content repositories. Other Cloud companies like social software or CRM companies are using Content Hub to provide an single entry point to company repositories, so as to include document services in their offers. Finally, Content Hub is also used to add features to corporate ECM systems by bridging Cloud services like document translation or digital signature services with corporate ECM systems.” said Nicolas Maquaire, CEO of EntropySoft. “With this new Twitter connector, we are now extending our product offering to micro-blogging and social networks. These popular new forms of online communication carry risks for companies because the content is discoverable, just like e-mail and any other electronically stored information (ESI). EntropySoft now has the technology to add Twitter to corporate retention policies.”

The Twitter connector is able to retrieve the following content and metadata:
• Tweets of a designated Twitter account
• Retweets (of tweets from the account, by the account holder or sent to the account holder)
• Followers of a specific account
• Direct tweets
• Tweets mentioning the account’s name.

Tweets can be retrieved using various search criteria: content, author, recipient, sent date etc…
Search is not limited to the account you are connecting with, but is done on all Twitter content.

Content Hub is also available as a pre-configured virtual environment where all EntropySoft products are already installed. This Virtual Machine is a turn-key solution which allows immediate deployment in a virtualized environment. Thus, any document management system or archiving platform, as well as Twitter, can be easily connected together and the document transfers managed.

Content Hub can handle simple out-of-the-box archiving processes. It can also be deployed in IBM Websphere or other large company infrastructures, so as to manage advanced document processes, Records Management for example.

Additionally, the Twitter connector is designed to be easily integrated in any third-party application and exposes the same API as the 40 other read/write EntropySoft connectors, making content management interoperability a reality.

All major Enterprise Content Management Systems are present in EntropySoft connectors’ portfolio: Microsoft SharePoint, EMC Documentum Content Server, IBM FileNET P8, Symantec Enterprise Vault, Interwoven TeamSite, Alfresco and more. All connectors have been fully tested on large implementations in critical business projects.

EntropySoft products are bridging the gap between the cloud and the enterprise.

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